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End User Services Outsourcing Managed Desktop Services


Desktop environment too complex and always changing? Ready for some help with simplifying and reducing the costs of managing it? And with boosting efficiencies in the process? Managed Desktop services is just what you need.

 

Managed Desktop Services Highlights

  • Leverage flexible and process-oriented service delivery and infrastructure to meet your evolving end-user demands.
  • Leverage Unisys global sourcing - on-shore, off-shore and near-shore low cost delivery models.
  • Get help with developing a standardized enterprise through request and configuration management. And process control. 
  • Gain cost savings and process standardization. Simplify your support infrastructure, processes and people across multiple accounts via our centralized Managed Service Centre.

Managed Desktop Services Elements

  • Automated end-point-device security-patch management
  • Automated push or self-initiated end-point-device software distribution
  • Service desk agent remote control of end-point devices
  • End-point-device software license tracking
  • End-point-device inventory
  • Global Sourcing

Optional Managed Desktop Services

  • Image Management of standard applications  
  • Image Management of custom applications
Gartner positions 19 external service providers (ESPs) in its renowned Magic Quadrant, based on their vision and ability to execute in the North American distributed IT outsourcing market. Unisys is strongly positioned in the "Leaders" quadrant, which is reserved for ESPs who are performing skillfully today, have a clear vision of market direction, and are actively developing competencies to sustain their leadership position in the market, Desktop Outsourcing Magic Quadrant – 12/01/2004 Gartner  


Have a End User Outsourcing Managed Desktop Service Consultant contact you.

Is it right for your business?
Contact Unisys