IT Outsourcing Computing Services Distributed Server Management

Is your server environment painfully complex? With hybrid (centralized and distributed) enterprise infrastructure? Continuously subject to changing technologies and end user requirements? You can you overcome these challenges and meet your business objectives by taking a proactive, lifecycle approach to managing and administering your servers. And associated peripherals.

All you need is a Distributed Server Management solution. And its flexible and process-oriented service delivery and infrastructure. All supported by our single point-of-integration, global infrastructure, ISO certified processes and technical expertise.

Distributed Server Management
Solution Highlights

• Get the help you need with developing a standardized server environment. Through request and configuration management and process control. To lower your support costs and make them more predictable.
• Increase productivity and reduce costs through continuous improvement of your IT infrastructure. Including server and backup consolidation and redundant process elimination.
• Leverage our centralized Managed Service Centre support infrastructure, processes and people. As your single point of contact, you gain cost savings and standardized processes that drive new efficiencies.
• Our world-class support systems help ensure we dispatch the right people -- with the right skills and products -- for first-call resolution.
• Reduce downtime from security patch and virus related incidents.
• Be able to better predict the success of new IT-related business initiatives. With reliable reporting through standardization and availability metrics.

Distributed Server Management Solution Core Services

• Automated Server Monitoring and Resolution: Responds quickly and effectively to automatically generated faults. Troubleshoots and resolves alerts. Either remotely or via an on-site dispatch. Areas monitored include system, network, OS and hardware levels.
• Server Performance Management: Proactively reviews server performance data, and makes recommendations for improvement.
• Identity and Access Management: Gives your end-users appropriate access to enterprise information and technology resources. Including user account provisioning and access control to various NOS platforms and server systems.
• Server Administration (configuration management): Includes print administration, server standardization, and enterprise server administration of WINS, DNS, and DHCP.
• Patch Management: Lifecycle management of applying service and security patches to server operating systems. Gives special attention to Microsoft security bulletins.
• Server Antivirus Management: We manage the deployment and use of server antivirus tools and updates. And assist in virus removal.
• Server Backup and Restore Management: Manages and monitors distributed server backups to tape or other media. And performs restores when required.

Optional IT Outsourcing Computing Services

• Email administration  
• Enterprise application management 
• Onsite support services

Have a Distributed Server Management Soultions IT Outsourcing Computing Services Consultant contact you.