Customer Loyalty Solution Components

• Customer Database – One common database used by all functions
• Customer Service Agent – Primary Interface into the CLS environment for Customer Service and Program Management Personnel
• Batch Processing – Systematically executed programs in order to produce accurate report capabilities
• Promotions Maintenance – Create and modify promotions
• Static File Maintenance – Create and modify and maintain database tables that pertain to changing business requirements (new partners, new destinations, etc.)
• Decision Support System (DSS) – Custom Reporting and Data Extracts

Learn how CLS can help your airline exceed customer expectation, drive revenue growth and help lower your cost of ownership.