National Defense & Domestic Security Registered Traveler

Today’s security screening lines can be unpredictable and unwieldy. But the traveling public wants a convenient, fast and predictable registered traveler security process. You need security screening processes that efficiently pinpoint potential security problems. And streamline and improve your screening process.

You’ve seen the benefits of the Transportation Security Administration’s (TSA's) Registered Traveler program. More efficient security screening. Robust operational performance. Increased customer confidence and satisfaction.

The TSA’s pilot sites for Registered Traveler have been a great success, speeding eligible flyers through airport security checks quickly and efficiently. And many of those sites were developed and implemented by Unisys.

We can help you establish a Registered Traveler program to:

• Positively verify a passenger’s identity
• Enhance border security and processing efficiency
• Make security checkpoint wait times predictable for frequent fliers.

Registered Traveler also allows security officials to focus their attention on those who warrant it. Register Travelers move more quickly through the airport, increasing customer satisfaction and avoiding potential safety concerns.

Speeding Registered Travelers through security checks involves establishing a secure enterprise, and that demands increased visibility into your operations. Using our 3D Blueprinting approach, we can help you see the cause and effect relationships throughout your organization. You’ll clearly see the impact of change on your strategy, processes and infrastructure. For example, we can help you model passenger flow through airport security lanes, so you can predict when additional lanes are needed for Registered Travelers.

For the TSA, Unisys integrated proven, state-of-the-art biometric technologies like iris and fingerprint scanning. We also developed a call center and tactical operations support. This approach provided a critical layer of technology insulation for security screeners, airport administrators and travelers. So they could have more confidence in the outcomes.

By the end of the pilot program, which included 2,000 participants at each of three sites, the TSA saw an increase in customer satisfaction. More predictable wait times for security check-in. Decreased identity fraud.

You can trust Unisys expertise in Registered Traveler programs. Discover how a Registered Traveler program can increase the security of your airport operations. Contact Unisys today.