Unisys Helps Clalit Deploy Business Intelligence Infrastructure to Lower Costs and Enhance Service QualityClalit’s innovative and insightful IT architecture recognized at Microsoft Business Intelligence ConferenceBLUE BELL, Pa., June 27, 2007 – Unisys Corporation (NYSE: UIS) today announced that its client Clalit Healthcare, Israel’s largest health maintenance organization (HMO) provider and the second largest worldwide, has been honored with the Enterprise Insight award at the recent Microsoft Business Intelligence Conference in Seattle.
The Enterprise Insight Award recognizes the outstanding achievement of those customers that have adopted Microsoft’s end-to-end business intelligence offering as an enterprise-class BI and performance management solution. Clalit was chosen based on the results of its innovative deployment of the Microsoft Business Intelligence and Unisys ES7000/one Enterprise Server platforms.
Clalit has approximately 3.8 million customers, 1,300 clinics, 14 hospitals, more than 400 pharmacies, and 8,000 physicians and care providers. The organization was awarded this Enterprise Insight award based on the results of its forward-looking implementation of an end-to-end BI solution which uses the entire SQL Server 2005 platform, ProClarity, and data mining to provide an internal information management tool for nearly 4,000 users (3,500 managers +350 analysts) to improve medical practices while observing budgetary responsibility.
Unisys expertise and technology also played an integral role in the award-winning deployment at Clalit, a Unisys client since 2001. Deployed with Microsoft SQL Server 2005, ProClarity data analysis, and Citrix data delivery software, the Unisys ES7000/one systems helped to centralize the management of servers and dozens of key applications and databases, including those supporting customer relationship management and call center operations.
This approach gave some 20,000 Clalit healthcare personnel a standardized and highly available way to access and manipulate data on the Web, thereby eliminating the inefficiencies associated with incompatible systems and data formats.
“We needed to unify resources in a way that would allow all member organizations to easily share and manage medical information,” said Mr. Hezi Calo, Deputy Director General at Clalit. “Unisys and Microsoft were able to work with us to create a Business Intelligence strategy that required our team to rethink the way it manages the information that healthcare providers use to make customer-care decisions. Now, our organization can simply use point-and-click technology to build the same type of query that used to take days, and get information back in seconds, enabling us to better service our customers.
"Furthermore, the solution powered by Unisys servers and Microsoft software has also enabled us to reduce the need for duplicate medical testing in patient assessments — resulting in a savings of more than $1 million (USD) per year,” Calo added.
In addition to reducing Clalit’s costs, the ES7000/one and Microsoft Business Intelligence platforms have provided Clalit decision makers access to sophisticated business intelligence tools that can sort through the group's vast amounts of data, making questions that used to take up to 30 minutes to process take only seconds to handle instead. As a result, Clalit managers and physicians can analyze data online and keep close track of length of hospitalization, facility admission waiting times, medicine usage by clinic or hospital, the performance of specific doctors, and more. Most important, they can use the organization's data warehouse to improve its service to customers.
Clalit’s solution exemplifies the spirit of the Microsoft Business Intelligence Customer awards,” said Bill Baker, GM, Office Business Intelligence Applications for Microsoft. “They were selected as the winner based on their commitment to using Microsoft’s end-to-end business intelligence offering as an enterprise-class solution, and their success in implementing a world-class performance management solution that enables pervasive business intelligence, deployed throughout their organization. Unisys played a critical role in bringing important skill and expertise in scalable BI implementations.”
“Clalit certainly deserves to be honored for its progressive business intelligence framework, showing how a performance management infrastructure can transform the business of healthcare,” said Jim Boak, vice president, Microsoft and Intel Global Alliances, Unisys. “We take great satisfaction in knowing that our long-time collaboration on enterprise server solutions and technology expertise help deliver tangible benefits to the millions of Clalit network customers and healthcare providers.”
Clalit's experience underscores the growing use of business intelligence in a variety of industries. Business intelligence allows organizations to analyze information to identify patterns or trends. As business intelligence tools evolve, companies are finding that they can drive improvements ranging from enhanced responsiveness to faster sales cycles. About Unisys Unisys is a worldwide information technology services and solutions company. We provide consulting, systems integration, outsourcing and infrastructure services, combined with powerful enterprise server technology. We specialize in helping clients use information to create efficient, secure business operations that allow them to achieve their business goals. Our consultants and industry experts work with clients to understand their business challenges and create greater visibility into critical linkages throughout their operations. For more information, visit www.unisys.com.
### Contacts Gail Ferrari Marold, Unisys, 919-342-5376
Tiffany Curci, Voce Communications, 208-725-2062 |